Customers may cancel their laboratory tasks any time prior to visiting the lab and specimen being taken. Unfortunately, the nature of the products does not allow returns once the specimen taken . Therefore, Florida Medical Labs is unable to accept any cancellation after specimen taken and completion of your lab visit. Get full refund for up to 60 days if test is not performed. If test is not performed within 60 days you may get a credit for future testing on website. Orders which are older than 6 months are considered void, may not be redeemed for services and are no longer applicable for refunds or credits of any kind.