TERMS OF SALES POLICY

Online Laboratory tasks  

Buyers are advised to buy their laboratory tasks through the website. Placing an order is easy and customers are required to follow the prompt as indicated on the site. After placing your order, Florida Medical Labs DBA  ARCpoint Labs of Tampa will send you a confirmation email providing you with a reference number and the total amount of the laboratory tasks that will be debited from your debit or credit card.

Payments

Florida Medical Labs DBA  ARCpoint Labs of Tampa accepts payments for the laboratory tasks made through the following methods: Debit/Credit Card. The company accepts MasterCard, Visa, American Express, and Discover.  The customers who provide Florida Medical Labs DBA  ARCpoint Labs of Tampa with details of their payment card and submitting the order, confirms that you are the real owner of the debit/credit card that is being used. Furthermore, you authorize Florida Medical Labs DBA  ARCpoint Labs of Tampa to make deductions to the full price of the order that you placed.  Florida Medical Labs DBA  ARCpoint Labs of Tampa is not liable to any delay in tests or tests results or non-delivery of your test results if it is issuer of your payment card refuses to authorize payment.

Delivery

Florida Medical Labs DBA  ARCpoint Labs of Tampa will promptly schedule your test once it is paid. Furthermore, the test results will be made to the customer in various secure format. Therefore, customers are requested to ensure they provide the right information because the company will not be liable for any lost test results due to the negligence of the customer.

REFUND & CANCELLATION  POLICY

Customers may cancel their laboratory tasks any time prior to visiting the lab and specimen being taken. Unfortunately, the nature of the products does not allow returns ONCE THE SPECIMEN TAKEN . Therefore, Florida Medical Labs is unable to accept any cancellation after specimen taken and completion of your lab visit.

Customer Satisfaction Contact
ARCPOINT LABS OF TAMPA
2901 W Busch Blvd. Suite 206
Tampa, FL 33618
813-618-LABS (5227)
kpatel@arcpointlabs.com